AI Agent
A full-stack AI-powered booking system with email monitoring, automated client responses, payment processing, and guide management portals.
Key features
Fly fishing tour operators juggle bookings, client emails, payment processing, and guide scheduling across multiple disconnected tools. This AI-powered platform automates the entire workflow, from monitoring client emails to processing payments and managing guide availability.
Southern Rivers Fly Fishing needed a system that could handle the complexity of running a boutique tour operation: monitoring client inquiries, drafting personalized responses, managing bookings, processing payments, and coordinating guides. This platform delivers all of that with an AI agent at its core.
The AI monitors incoming client emails, understands booking requests, and drafts appropriate responses. It integrates with a full CRM that tracks client history, preferences, and booking patterns. Stripe handles all payment processing for deposits and final payments. Guide portals allow team members to manage their availability and view their schedules.
Built with an enterprise-grade TypeScript architecture (28 custom hooks, 23 services, 15 data models), the system is maintainable, scalable, and handles the nuances of a high-touch tourism business. The platform has transformed what was a manual, time-intensive process into a streamlined operation that runs itself.
More work
Consulting engagement to optimize RAG pipeline, reducing costs while improving answer quality through better chunking, evaluation frameworks, and model selection.
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An AI running coach that, powered by the brain of an ultrarunner, can coach any runner to a specific running goal.
About us
A team of product engineers based in Queenstown, NZ. We work with you to understand the problem first, then build the right thing — not just the possible thing.
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